Support

Frequently Asked Questions

Frequently Asked Questions

What products does Organic Blanket offer?

Organic Blanket offers a wide range of bedding and mattress products, including Bedding, Nursery items, Comforters, Down Comforters, Wool Comforters, Pillows, Travel Pillows, Down Pillows, Wool, Latex, Protectors, Wool Mattress Toppers, Sheets, Latex Mattress Toppers, Innerspring Mattresses, Blankets, Throws, Mattresses, Crib Mattresses, Duvet Covers and Bed Skirts, Blankets & Quilts, Pet Beds & Accessories, Accessories, Mattress Toppers, Natural Latex Mattresses, Mattress Protectors & Pads, Hybrid Mattresses, Kids Mattresses, Luxury Mattress Toppers, Clothing and Accessories, and Bath Robes.

Where can I find product information and specifications?

Product pages provide detailed specifications, including materials, fill power, certifications (such as GOTS or OEKO-TEX where applicable), care instructions, size availability, and any special features like organic certifications or hypoallergenic properties.

Do you offer organic or natural materials?

Yes. We specialize in organic and natural materials wherever possible, including organic cotton, natural latex, wool, and other sustainably sourced fillings and fabrics. Look for product labels and certification icons on individual product pages.

What sizes are available for mattresses and toppers?

We offer a range of standard bed sizes (Twin, Twin XL, Full/Double, Queen, King, California King) for mattresses and toppers, with some products also available in split or custom sizes. Availability varies by product.

How do I care for my organic bedding and pillows?

Care instructions vary by product. Generally, most organic textiles should be machine washed on a gentle cycle with cold water and mild detergent, and air or low-heat dried. Specific care labels on each item provide precise guidance.

Do you offer pillow and comforter sets?

Yes. We offer a variety of pillow, comforter, and set options that pair items from our Bedding, Comforters, Down/ Wool/ Latex collections to suit different sleep preferences and room aesthetics.

What is your return policy?

Our return policy allows eligible items to be returned within a specified window if unused and in original packaging. Some bedding and mattress products may be final sale or subject to restocking fees. Please refer to our detailed policy on the Returns page for exceptions and instructions.

How long does shipping take?

Shipping times depend on your location and product availability. Standard shipping estimates are provided at checkout, with options for expedited shipping where available.

Do you offer international shipping?

We primarily service customers within our domestic region. International shipping options may be available for select products; please contact Customer Support or check the shipping information at checkout for current availability and rates.

What certifications do your products have?

Many of our products carry certifications such as GOTS (Global Organic Textile Standard) for organic textiles and OEKO-TEX for tested materials. Certification details are listed on individual product pages.

How do I know which mattress or pillow is right for me?

We provide product guides and filters to help you choose based on your preferences for firmness, materials (latex, wool, memory foam), cooling properties, and sleep position. You can also reach out to our support team for personalized recommendations.

Do you offer bulk or wholesale pricing?

Yes. We offer bulk and wholesale pricing for retailers and businesses. Please contact our Sales team with your requirements to receive a quote.

Can I customize or personalize items?

Some products may offer customization options, such as size or fabric choices. Availability varies by product. Check the product page or contact Customer Support for details.

What payment methods are accepted?

We accept major credit cards, debit cards, and other standard online payment options. Payment methods available will be shown at checkout.

How can I contact Organic Blanket support?

You can reach our Customer Support team via email, phone, or the contact form on our website. Our team is available to assist with product questions, order status, and after-sales support.

Theme